Pending Confirmation0

  • Call customer for confirmation
  • Update/correct name in notes
  • Confirm or keep/cancel order

Ready to Process0

  • Verify design & name
  • Assign to labor team
  • QC done? → Move ahead

Pack & Dispatch0

  • Final QC & gift wrap
  • Add invoice & thank-you note
  • Book courier & update tracking

Dispatched0

  • Order complete
  • Share tracking with customer
  • Check for delivery updates

Cancelled0

  • Note reason/status
  • Add follow-up date if needed
  • Remove from labor planning